Privacy

98bet's Privacy Policy

We take your personal data seriously. This Privacy Policy explains how your information is collected, stored, and protected.

Last Updated: January 1, 2026

How We Protect Your Data

Six core commitments we make to protect your privacy at 98bet.

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SSL Encryption

All your data is secured with 256-bit SSL encryption, ensuring no third party can access it during transmission.

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No Data Selling

We never sell your personal information to third parties. Your data is used solely to improve 98bet's services.

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Secure Server

Your data is stored on internationally compliant, firewall-protected servers with round-the-clock monitoring to prevent unauthorized access.

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Transparent Use

This policy clearly states what data we collect and how it is used. We never use your information for any undisclosed purpose.

Your Control

You can request to update, correct, or delete your information at any time. Your data is in your hands.

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Regular Audits

Our data protection measures are regularly reviewed by third-party security experts.

01 Introduction

98bet (www.98bet-baji.com) is a trusted digital platform serving online Sports Betting and gaming enthusiasts across Bangladesh. We believe every member's personal information is their most valuable asset. This Privacy Policy ("Policy") explains how 98bet collects your data, the purposes for which it is used, and how it is kept secure.

By accessing our website or using any 98bet service, you are deemed to have accepted this Privacy Policy. This Policy forms an integral part of 98bet's Terms and Conditions. If you disagree with any part of this Policy, please refrain from using our platform and contact the support team.

98bet is committed to full transparency. We want you to know exactly what information we hold about you, why we hold it, and where it goes. This policy is written in plain, simple English so every member can easily understand it.

This Privacy Policy applies solely to 98bet's own platform. Third-party payment services and external links are governed by their respective policies.

02 Information We Collect

98bet collects only the information necessary to run our services smoothly. We are committed to never collecting excessive or unnecessary data.

Directly Provided Information

The following information is collected when you register with or use 98bet's services:

  • Full Name (as per National ID)
  • Mobile Number
  • Date of birth (for age verification)
  • Email Address (Optional)
  • Mobile banking number (bKash/Nagad/Rocket)
  • Messages and information provided when contacting support

Automatically Collected Information

When you use our website, certain information is collected automatically:

  • IP address and geographic location (city level)
  • Browser & Device Information
  • Platform activity logs (login times, betting history)
  • Cookies & Session Data
  • Referral source (the page you came from)

Identity Verification Information

For large withdrawals or suspicious activity, 98bet may request the following documents:

  • Copy of National ID
  • Passport or birth registration certificate (where applicable)
  • Mobile Banking Statement
Data Type Collection Methods Purpose
Name & Contact Registration Form Account Management
Payment Information Withdrawal/Deposit Form Financial Transactions
Device & IP Automatic Security & Fraud Prevention
Betting History Platform Logs Service Improvement & Dispute Resolution
Cookies Browser Personalized Experience

03 Use of Information

98bet uses your information only for specific purposes. Below, we clearly outline what data is used for and why.

Service Delivery & Operations

  • Account creation, verification, and management.
  • Processing deposits and withdrawals.
  • Storing and displaying betting history.
  • Determining eligibility for bonuses and promotions.

Security & Fraud Prevention

  • Identifying multiple accounts.
  • Detecting money laundering or suspicious activity.
  • Blocking unauthorized login attempts.
  • Preventing abuse of the bonus system.

Service Improvement & Personalization

  • Customizing your platform experience based on your preferences.
  • Showing relevant offers and promotions.
  • Identifying and resolving platform vulnerabilities and bugs.

Contact

  • Important account updates and security alerts.
  • Withdrawal and deposit confirmation messages.
  • Responses to support tickets.

98bet never sends you marketing messages without your consent. You can turn off notifications at any time.

04 Data Sharing & Disclosure

98bet does not sell your personal data to third parties for commercial purposes. However, limited information may be shared in certain specific circumstances.

Service Provider Partners

Running 98bet's services requires the support of trusted third parties. These partners may only use your data for their designated purposes:

  • Payment Processors: Mobile banking services such as bKash, Nagad, and Rocket.
  • IT Infrastructure: Companies responsible for server and database management.
  • Game Providers: Third-party game software providers (game ID and betting amount only).
  • Security Services: Fraud detection and cybersecurity firms.

Legal Obligations

98bet may disclose information in the following circumstances due to legal obligations:

  • In response to lawful requests from Bangladesh law enforcement authorities.
  • Upon receipt of a court order or subpoena.
  • To assist with anti-money laundering investigations.

Beyond legal obligations, we will make every effort to notify you before disclosing your information.

Business Transfers

In the event of a change in ownership or business transfer, member data may be passed to the new owner. This Privacy Policy will remain in effect, and members will be notified in advance.

05 Cookies Policy

Cookies are small text files stored in your browser. 98bet uses cookies to improve your experience and keep the platform secure.

Cookies We Use

  • Essential Cookies: Used to maintain login sessions and ensure site security. Disabling these cookies will prevent the site from functioning properly.
  • Performance Cookies: To understand which pages are most visited — fully anonymized data.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytics Cookies: Analyzing user behavior to improve the platform.

Cookie Controls

You can control or disable cookies at any time through your browser settings. However, disabling essential cookies will prevent key features — including login — from working properly. Contact our support team for more information about cookies.

98bet never uses tracking cookies to monitor your activity on other websites.

06 Data Security Measures

98bet uses the latest technology and methods to keep your data secure. Our security measures operate across multiple layers.

  • 256-bit SSL/TLS Encryption: Industry-standard encryption applied to all data transmissions.
  • Firewall Protection: Multi-layer firewall to prevent unauthorized access to our servers.
  • Two-Factor Authentication: Additional verification for suspicious login attempts.
  • Regular Security Audits: Regular audits conducted by independent third-party experts.
  • Data Backup: Regular encrypted backups.
  • Staff Training: All staff receive regular training on data protection.

In the Event of a Data Breach

In the event of a data security breach, 98bet will notify affected members within 72 hours and take the necessary steps to address the situation.

Keep in mind — no security system is 100% foolproof. Always keep your login credentials private and use a strong password.

07 Data Retention Period

98bet does not retain your data longer than necessary. Different types of information are subject to separate retention policies:

Data Type Retention Period Reason
Account Information Duration of active account + 5 years Legal Requirements
Financial Transactions 7 Years Financial Regulatory Compliance
Betting History 3 Years Dispute Resolution
Support Contact 2 years Service Quality Improvement
Cookies Data 30–365 days Session & Preference Storage

Once the retention period expires, data is permanently and securely deleted. Legal obligations may require extended retention in certain cases.

08 Your Rights

As a 98bet member, you have several important rights regarding your personal data. These rights can be exercised at any time.

  • Right to Access: You may request details of what personal data we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate information.
  • Right to Erasure: You may request the deletion of your data under certain conditions.
  • Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
  • Right to Data Portability: You can request a copy of your information in a portable format.
  • Right to Object: You can object to your information being used for specific purposes.

How to Exercise Your Rights

To exercise any of your rights, email us at support@98bet-baji.com. We will respond within 30 days of receiving your request. Please include your registered mobile number for identity verification.

For account deletion requests, certain financial data may need to be retained for a legally defined period.

09 Protection of Minors

98bet is strictly for users aged 18 and above. We do not knowingly collect information from or provide services to minors.

  • Age verification is mandatory during registration.
  • If a minor's account is identified, it will be closed immediately.
  • Any data collected from a minor will be permanently deleted as soon as it is identified.

If you suspect a minor is using 98bet, please notify us at support@98bet-baji.com. We will act promptly.

10 Privacy Policy Updates

98bet reserves the right to update this Privacy Policy at any time. Members will be notified based on the nature and extent of any changes.

  • For minor changes, only the updated date on this page will be revised.
  • For significant changes, a notice will be posted on the platform at least 7 days in advance.
  • Continued use of the platform after any changes indicates your acceptance of the updated policy.
  • Copies of previous policy versions are available upon request.

Check this page regularly and keep an eye on the "Last Updated" date at the top.

11 Contact

For any questions, complaints, or rights requests regarding this Privacy Policy, please get in touch. Our data protection team is available seven days a week to assist you.

  • Email: support@98bet-baji.com
  • Live Chat: The chat icon in the bottom-right corner of the platform.
  • Support Hours: 24 hours a day, 7 days a week.
  • Response Time: Typically within 24–48 hours.

When submitting a privacy-related complaint, please include your registered mobile number and a brief description of the issue so we can assist you quickly and accurately.

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